Privacy Policy

Sellam.cm knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Sellam.cm. By visiting Sellam.cm, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

  • Any personal information provided to or gathered by Sellam.cm is controlled by Sellam.cm P O Box 2174, Douala, Cameroon.

What Personal Information do we Gather?

  • We collect information from you when you register on our site for a number of reasons mostly directed towards providing a good and reliable service to all our client.
  • When registering on our site, as appropriate, you may be asked to enter your name, e-mail address or mailing address.
  • We sometimes collect your email address, for purposes such as sending self-publishing and confirmation emails, authenticating user accounts, providing subscription email services, registering for forums, etc.
  • We sometimes collect your phone number for account authentication purposes.
  • Sellam.cm does not store credit card information. Credit card transactions are transmitted to PayPal the most popular financial gateway capable of handling critical data with excellent security.
  • We may collect personal information if you provide it in feedback or comments, post it on our classifieds or interactive forums, or if you contact us directly. Please do not post any personal information on our site that you expect to keep private.

What personal information do third parties Gather on our site?

We work closely with selected remarketing companies and they may collect the following categories of information on our website and use them for the purposes explained below:

  • Your Activities on Our Site: This is data about your browsing history on our websites. For example, which pages you visited and when, what items were clicked on a page, how much time was spent on a page, or whether you downloaded a white paper.
  • Device and browser information: This is technical information about the device or browser you use to access our website. For example, your device's IP address, cookie string data, operating system, and (in the case of mobile devices) your device type and mobile device's unique identifier such as the Apple IDFA or Android Advertising ID.
  • Ad data: This is data about the online ads we have served (or attempted to serve) to you. It includes things like how many times an ad has been served to you, what page the ad appeared on, and whether you clicked on or otherwise interacted with the ad.
  • Third party information: We may collect additional information about you from other third party sources where they have the rights to share such information and we have the rights to use it, for example, demographic data or title and employer data. We use this data to better understand our customers and to better market our services to you.

          Cookies and related technologies

  • Our websites use cookies, tracking pixels and related technologies to operate and personalize our site, for example to provide personalized content on our site, enable customer service chat functionality, for analytics purposes, and to target ads to you about our products and services on other websites.
  • Cookies are small data files that are served by our platform and stored on your device. Tracking cookies enable us to identify your device when you move between different Digital Properties, so that we can better understand your interests and serve targeted advertising to you.
  • Specifically, the AdRoll cookie we serve through the AdRoll platform for this purpose is named “__adroll”

Your choices and opting-out

We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads you receive and how we use your data:

  • You can opt-out of receiving targeted ads served by us: You can opt out of receiving targeted ads served by us or on our behalf by clicking on the blue icon in the corner of the ads we serve or just email [email protected]. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to execute this opt out on each browser or device.
  • If you opt-out we may collect some data about your online activity for operational purposes (such as fraud prevention) but it won't be used by us for the purpose of targeting ads to you.

Data retention

  • We retain data for as long as necessary to provide our services and for the purposes described in this Privacy policy. 

Your rights?

  • You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Sellam.cm features as Your Profile, Wish Lists, and Customer Reviews.
  • If you don't want to receive e-mail or other mail from us, please adjust your customer communication preferences. (If you do not want to receive Conditions of Use & Sale and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Sellam.cm and orders placed with Sellam.cm, and it is your responsibility to review them for changes.)
  • If you don't want us to use personal information that we gather to allow third parties to personalise advertisements we display to you, please do not subscribe to newsletter.
  • The help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether.
  • If you wish to access, correct, update or request deletion of your personal information, you can contact us using [email protected].
  • Specifically, you can withdraw consent for us or our partners to drop our __adroll cookie and our partners’ cookies by emailing us.

What we use your information for?

  • Any of the information we collect from you may be used in one of the following ways: 
  • To personalize your experience in all our services.
  • Your information helps us to better respond to your individual needs. 
  • To improve our website to meet your needs.
  • We continually strive to improve our website offerings based on the information and feedback we receive from our registered members. 
  • To improve customer service.
  • Your information helps us to more effectively respond to your customer service requests and support needs. 
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails; the email address you provide for order processing, will be used to send you information and updates pertaining to your order. We also have a periodic newsletter which you can opt out of by emailing us through [email protected]
  • To resolve disputes and troubleshoot problems between our clients.
  • To encourage safe trading and enforce our policies are fully respected by anyone using our site.
  • To customize users' experience, measure interest in our services, and inform users about services and updates;
  • To communicate marketing and promotional offers to you.

Do We Use Cookies?

  • We use cookies to help us remember and process the items in your profile/account and understand and save your preferences for future visits. We also use cookies for promotional and affiliate tracking.
  • A few important things you should know about the use of cookies on our site is that:
  • We offer certain features that are available only through the use of cookies.
  • We use cookies to help identify you and sustain your login status.
  • Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session.
  • You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our sites or services.

Does sellam.cm Share the Information it Receives?

Information about our customers is an important part of our business and we are not in the business of selling it to others. Sellam.cm shares customer information only as described below.

  • Promotional Offers: Sometimes we send offers to selected groups of Sellam.cm customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust you’re your customer communication preference in your sellam.cm account.
  • Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Sellam.cm or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of Sellam.cm and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Sellam.cm, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
  • With Your Consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
  • Whenever we transfer personal information to countries outside of Cameroon in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the applicable laws on data protection.

Security

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • Credit card payments are handled by PayPal for us.
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What Information Can I Access?

  • Sellam.cm gives you access to a broad range of information about your account and your interactions with Sellam.cm for the limited purpose of viewing and, in certain cases, updating that information.

Are Children Allowed to Use Sellam.cm?

  • Sellam.cm doesn't sell products for purchase by children. We sell children's products for purchase by adults. If you're under 18, you may use Sellam.cm only with the involvement of a parent or guardian.

Conditions of Use, Notices & Revisions

  • If you have any concern about privacy at Sellam.cm, please contact us with a thorough description and we will try to resolve the issue for you.
  • Our business changes constantly and our Privacy Policy and the Terms and Conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Privacy Protection Act Compliance

  • Because we value your privacy we have taken the necessary precautions to be in compliance with the Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Contact Us

  • If there are any questions regarding this privacy policy you may contact us using our contact form or use [email protected].

General

  • We may update this policy at any time, with updates taking effect when you next post or after 30 days, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, and this other company shall be entitled to share your personal information with other companies but at all times otherwise respecting your personal information in accordance with this policy.
  • Both sellers and buyers must treat each other’s contact information in full compliance with Sellam.cm's Privacy Policy. This policy prohibits sharing this information with third parties as well as use of this information for any purpose other than communicating with each other about the item, unless expressly permitted to do so by either party. Failure to comply with this policy can result in the suspension or expulsion from our site and/or prosecution.

 Cookies and related technologies

  • We use cookies, tracking pixels and related technologies to provide our services for Advertisers. Cookies are small data files that are served by our platform and stored on your device.
  • Tracking cookies enable us to identify your device when you move between different Digital Properties, so that we can serve targeted advertising to you.
  • Specifically, the cookie we serve through the AdRoll Group platform for this purpose is named “__adroll”.
  • We may also drop cookies from our Advertising Partners for the purposes described above. The Advertising Partner cookies dropped will vary depending on the Advertiser.
  • Additionally, we use non-tracking cookies (not unique) to store user decisions in terms of your ad and opt-out choices:
  • We may drop an __adroll cookie with value opt-out if you opt-out as described below and an AdRoll consent cookie to track your consent choices.
  • We may drop a __consent cookie that stores the choices you have made regarding data processing and advertising by AdRoll Group.
  • We may also use a Facebook Pixel to track your browsing history on our site and better serve you ads that you may like.

Changes to this Privacy Notice

  • Changes to this Privacy Notice will be posted on this page. If we make a material change to our privacy practices, we will provide notice on the site or by other means as appropriate.
  • If we are required by applicable data protection laws to obtain your consent to any material changes before they come into effect, then we will do so in accordance with law.

Contact us about questions or concerns

  • If you have any questions about this Privacy Policy or our privacy practices, you can contact [email protected].